Red Level At Gran Melia Palacio De Isora Hotel - Alcala (Tenerife)

Calle De La Costa, S/N, , Alcala (Tenerife), Spain, 38686  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Red Level At Gran Melia Palacio De Isora Hotel - Alcala (Tenerife)

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Dining room

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Saltwater pool

Overview

Featuring a hairdresser, a golf course and a solarium, Red Level At Gran Melia Palacio De Isora Hotel offers exquisite rooms overlooking the ocean. The hotel was opened in 2008 and remains an example of classical architecture in Alcala ever since.

This hotel is about 18 km away from Aqualand Costa Adeje. The property lies within 3 km from the city center.

The hotel enjoys a beautiful location within 40 minutes' drive from Sur Reina Sofia airport.

Rooms

This classic hotel comprises 110 guestrooms with wireless internet, a laptop-size safe, flat-screen TV, a private balcony and a mini-refrigerator. They also comprise en suite bathrooms appointed with a hydro massage shower, a hairdryer and a spa bathtub.

Eat & Drink

Guests can dine at the modern on-site restaurant serving fusion cuisine. The luxury jazz bar offers billiards, a piano and a terrace. Serving a wide range of dishes, El Rincon Canario and Sauco can be reached within 5 minutes’ walk.

Services

The hotel provides guests with bicycle and limousine rental services.

Relax

A health club, a spa centre and a sauna are offered for relaxation. Active travelers will appreciate aquafit, aerobics classes and yoga classes available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   110.

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Facilities

General

  • Non-smoking property
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Adults only
  • Luggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness center
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Aqua fitness
  • Hiking
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Darts
  • Table tennis
  • Racquetball
  • Archery
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool
  • Kids club
  • Game room

Leisure facilities

  • Saltwater pool
  • Indoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theater
  • Television in lobby
  • Paid cabanas
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Partial View

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Bidet
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Espresso maker
  • Electric kettle
  • Microwave

Bedroom

  • Premium bedding
  • Pillow menu
  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Red Level At Gran Melia Palacio De Isora Hotel - Alcala (Tenerife) Alcala (Tenerife) location
Show big map »

Hotel Address:

Calle De La Costa, S/N, , Alcala (Tenerife), Spain, 38686

Get directions
City Center
  • Alcala (Tenerife)
    1.4 mi
Airports
Restaurants
  • Sauco (cuisine: Eclectic)
    1200 ft
  • Restaurante Escondida
    1300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    110

Rooms and availability

Standard Room
Sea view
  • Max occupancy:

    2 persons

  • Check Prices
Oceanfront Villa
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Free internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • Radio
Room Description:

VILLA OCEAN FRONT

Junior Suite
Ocean view
  • Max occupancy:

    3 persons

  • Check Prices
Room Description:

Junior suite Ocean view Hydromassage. BED & BREAKFAST

Executive Deluxe Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Room Deluxe Twin Executive. BED & BREAKFAST

Red Level At Gran Melia Palacio De Isora photos Room
Deluxe Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed and 1 Sofa bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Outdoor furniture
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee machine
  • Electric kettle
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Room Ocean front Deluxe Hydromassage. BED & BREAKFAST

Deluxe Oceanfront Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Free internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • Radio
Room Description:

Non Refundable DOUBLE DELUXE OCEAN FRONT

Deluxe Junior Suite
Ocean view
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Junior suite Deluxe Ocean view Royal. BED & BREAKFAST

Red Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
Room Description:

Deluxe|Red Level Deluxe Partial Ocean View with Whirlpool

Red Level At Gran Melia Palacio De Isora photos Room
Private Villa
Garden view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Jacuzzi
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Patio
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Tiled/marble floor
  • Private entrance
  • Outdoor furniture
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Bidet
  • Guest toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee machine
  • Electric kettle
  • Outdoor dining area
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • Radio
Executive Double Room
Partial View
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed

  • Check Prices
Royal Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Room Hydromassage Terrace Royal. BED & BREAKFAST

Red Level At Gran Melia Palacio De Isora Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Playa de la Arena2.1 mi
    TenerifeSpain
  • Cliffs of the Giants 7.8 mi
    TenerifeSpain
  • Dolphin encounter9.1 mi
    aqualand, Costa Adeje
  • Playa de Ajabo6.0 mi
    Calle la Lava, Callao Salvaje
  • La Caleta National Park8.5 mi
    La Caleta, La Caleta

Restaurants nearby

  • Sauco1200 ft

    Address: Calle la Fabrica no. 5

    96% likes this, based on 62 reviews
    Cuisine: Eclectic

  • Chamayda1200 ft

    Address: Calle Mondiola 22

    85% likes this, based on 48 reviews
    Cuisine: Spanish

  • Lupulo Restaurant1600 ft

    Address: Plaza del Llano

    70% likes this, based on 97 reviews
    Cuisine: International

  • Restaurante Escondida1300 ft

    Address: Calle Pasaje el ancla 1,
    Phone: +34 922 865 080

    65% likes this, based on 52 reviews
    Price Range: USD 23 - USD 31

  • El Rincon Canario1300 ft

    Address: Nunez de balboa,10
    Phone: 922 865 456

    71% likes this, based on 31 reviews
    Cuisine: Spanish

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    110

Red Level At Gran Melia Palacio De Isora Reviews

Guest reviews are submitted by our customers after their stay at Red Level At Gran Melia Palacio De Isora

Average guest rating

8.8out of 10
Superb
Based on 35 reviews

Guest reviews

  • Older travelers
    10.0

    I have been here at first time in september with my husband. Exellent vacation! Nise weather,helpful staff, restaurants, swimmenpulls, location not far from small villages, possibilities for walking or running and amazing sunset.

    I hope to spend my next vacation in this hotel and only in red level!

  • Couple
    9.2

    Gran Melia is an amazing resort!! Suitable for all kind if travelers . If you're a couple stay at the red level !!!! I loved it :)

  • Older travelers
    9.2

    Generally the staff were all very helpful and friendly. The housekeeping was very good. It was a quiet (except our last night-noisy guests in next room) and relaxing part of the hotel complex

    I found it very annoying that the wifi code was changed daily- this is really not necessary..? We were disappointed with the SPA- some of it was not working well and the treatments were over priced so we did not use it beyond our 2 hour trial. In the buffet restaurant we were always sat in noisy areas-often next to kids! We were "Red Level" to avoid kids for a few days ...we did not complain about this, but you restaurant reception must place red level guests in quiet areas.. We went to one of the "shows" and it was very disappointing...

  • Couple
    9.2

    The 18:00 lounge was very treating

    We didn't received any special treatment for our honey moon

  • Single
    9.2

    Incredibly fine location and superb customer service. Luxurious, peaceful, and relaxing environment is the best way to describe the hotel.

    Rooms located next to the supply room can be noisy.

  • Older travelers
    10.0

    Fabulous resort hotel. It is very comfortable that RedLevel zone is exclusive for only adult guest.

  • Couple
    9.2

    The room, the service, the pool, the staff, the peace & quiet: sheer luxury. Anyone with complaints about any of these aspects at RedLevel, is either terribly fussy, terribly snobbish, terribly unrealistic or rich enough to be able to afford a giant private villa and the complimentary personal butlers, drivers, cooks and maids.

    Dinner was a disappointment in all three restaurants that were included in half board. The same goes for the omelettes at breakfast, which were always overdone. The breakfast buffet was very good, though, as was the non-included Asian restaurant. Still, a hotel as prestigious as this one owes it to itself to do much, much, much better in the gastronomy department.

  • Couple
    8.8

    Pretty much everything is pretty much perfect. As luxurious as it gets for the middle class, as my wife eloquently put it. Peace, quiet and excellent service.

    The same thing we didn't like the first time we spent a week there, one year ago: all of the restaurants are more or less okay, but more or less okay is simply not good enough compared to the very high standard of the rooms, the staff, the service and the facilities. Be prepared to drive your rental car to La Caleta, for instance. Masia Del Mar is an excellent fish restaurant with a very nice sea view.

  • Older travelers
    5.4

    Male staff excellent and helpful. Rooms nice and well proportioned - in Red Area. Good location on the island. Valet parking excellent and helpful.

    Took too long to check in. Other guests stated this when they arrived too. It's gone to make it feel exclusive but we waited 1.5 hrs to check in. Female staff not very helpful, saw work more as a job than career. Red Area - expensive rooms - small area in total, exclusive but too much built my money for money. Lacks character - is modernist design like staying in any some large luxury group hotels anywhere in Europe. You don't feel like you are on Tenerife. Drinks are free, which means you help yourself - no staff at £300 a night there should be service. If you pay for £300 a night you can afford drinks. Seems staff are cut back. No one to help by the pool when we arrived for 30 minutes. Could not get towels. Poor service.

How to reach hotel

hotel Red Level At Gran Melia Palacio De Isora Hotel - Alcala (Tenerife) Alcala (Tenerife) location
Show big map »

Hotel Address:

Calle De La Costa, S/N, , Alcala (Tenerife), Spain, 38686

Get directions
City Center
  • Alcala (Tenerife)
    1.4 mi
Airports
Restaurants
  • Sauco (cuisine: Eclectic)
    1200 ft
  • Restaurante Escondida
    1300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    110